Shipping policy

At Calista The Label, we are committed to delivering your order quickly, safely, and reliably.

Processing time

All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Delivery time

Delivery times vary depending on your location. Most orders are delivered within 7–12 business days after dispatch.

These timeframes are estimates and may vary slightly due to carrier operations, customs processing, or other external factors outside our control.

Shipping costs

Shipping costs are calculated at checkout based on your delivery location.

Free shipping may be offered during promotional periods.

Tracking your order

All orders include Track & Trace.

You will receive your tracking number via email once your order has been shipped. Please allow 1–3 business days for tracking updates to appear.

Shipping address accuracy

Please ensure that your shipping address is entered correctly at checkout. Calista The Label is not responsible for delays caused by incorrect or incomplete address details provided by the customer.

Lost or damaged packages

If your order arrives damaged or appears to be lost in transit, please contact us at info@calistathelabel.com. We will work with the carrier to resolve the issue and provide an appropriate solution.

Contact

Calista The Label
Website: calistathelabel.com
Email: info@calistathelabel.com

Customer support is available Monday to Friday.