Privacy policy
Last updated: February 3, 2026
Calista The Label operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping experience (the “Services”). Calista The Label is built on Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, and share personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood how your information is collected, used, and shared as described here.
What personal information do we collect or process?
When we use the term “personal information,” we mean information that identifies you (or another person) or can reasonably be linked to you. Personal information does not include information collected anonymously or information that has been anonymized so it can no longer reasonably identify you.
Depending on how you interact with the Services, where you live, and what applicable law permits or requires (including certain privacy laws in the regions we serve), we may collect or process the following categories of personal information (including inferences drawn from it):
- Contact details such as name, billing address, shipping address, phone number, and email address.
- Financial information such as payment method details, transaction details, and payment confirmations (payment card data is processed securely by our payment providers).
- Account information such as username, password, preferences, and settings.
- Transaction information such as products viewed, added to cart, purchased, returned, or exchanged.
- Communications with us such as messages sent to customer support.
- Device information such as IP address, browser type, and device identifiers.
- Usage information such as how and when you interact with the Services.
Sources of personal information
- Directly from you when you place an order, create an account, sign up for updates, or contact us.
- Automatically through the Services via cookies and similar technologies.
- From our service providers who process information on our behalf (for example: payments, shipping, analytics, and marketing).
- From partners and third parties where permitted by law (for example: advertising and social platforms and fraud prevention providers).
How do we use your personal information?
- Providing and improving the Services, including order processing and fulfillment, payments, shipping, returns and exchanges (including handling return requests within our 30-day return period where applicable), account authentication, and personalization.
- Marketing and advertising, including email communications and relevant product recommendations, where permitted by law.
- Security and fraud prevention to protect customers, transactions, and the Services.
- Customer communication and support, including responding to requests and providing updates.
- Legal compliance and enforcement of our terms and policies.
Cookies, analytics, and advertising
We and our service providers may use cookies and similar technologies to operate the Services, remember preferences, understand usage, and support advertising and measurement. Depending on where you live, you may have the right to opt out of certain targeted advertising or the “sale”/“sharing” of personal information as defined under some privacy laws.
How do we share personal information?
- With Shopify and service providers who help operate our store and provide the Services (for example: payment processors, shipping carriers, customer support tools, and analytics providers).
- With marketing and advertising partners for advertising, measurement, and analytics, where permitted by law.
- When you request or consent to sharing (for example, when you connect third-party apps you choose to use).
- With affiliates, or as part of a business transaction such as a merger, acquisition, or sale of assets.
- To comply with legal obligations, respond to lawful requests, or protect rights, safety, and property.
Relationship with Shopify
The Services are hosted by Shopify. Shopify processes personal information to provide and improve the Services and may process data in accordance with its own privacy policies.
Third-party websites and links
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
Security and retention
We implement reasonable security measures designed to protect personal information, but no method of transmission or storage is 100% secure. We retain personal information only as long as necessary for the purposes outlined in this policy, including to comply with legal, accounting, or reporting requirements and to resolve disputes.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of marketing communications. You can unsubscribe from marketing emails by using the unsubscribe link in our messages.
Regional privacy rights: In some locations (including certain U.S. states and other regions), you may have additional rights, such as the right to:
- Request access to and/or deletion of personal information.
- Correct inaccurate personal information.
- Obtain a portable copy of your personal information.
- Opt out of certain processing, including targeted advertising and, where applicable, the “sale” or “sharing” of personal information.
- Not be discriminated against for exercising privacy rights.
To exercise your rights, contact us using the details below. We may need to verify your identity and request additional information to process your request. Where permitted by law, you may also designate an authorized agent to submit requests on your behalf.
International transfers
Your information may be processed and stored outside your state, province, or country, including in countries where data protection laws may differ from those in your location. Where required, we use lawful safeguards to support such transfers.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at
info@calistathelabel.com.
For the purposes of applicable data protection laws, Calista The Label is the data controller of your personal information.
Shop name: Calista The Label
Domain: calistathelabel.com